Shipping and Delivery

Draft for Cashfree KYC review — contact and policy values filled 5 November 2026; PR remains draft (do not merge).

This policy explains how physical hardcover books ordered through vinaypasricha.com are dispatched and delivered.

Kindle and other digital editions are sold on Amazon (or other retailers linked from the Site). They are not shipped by us and are not covered by this policy.

1. Where we ship

• India only. Hardcover orders placed through the Site are delivered only to addresses within India.
• We do not accept Site checkout orders for international delivery. If you need a copy outside India, use the Amazon or other retailer links shown on the Site (where available for your region).
• You must provide a complete Indian delivery address, including PIN code, and a reachable phone number for the courier.

2. Who fulfils orders

Hardcovers sold through the Site are fulfilled by Vinay Pasricha’s own team (and carriers engaged by that team). They are not dropshipped by a third-party marketplace seller through this checkout.

3. Product and price

• Product: Physical hardcover books offered for direct sale on the Site (including AI for Business Leaders hardcover).
• Price shown for the AI for Business Leaders hardcover on the Site: ₹1,799 per copy (INR), as displayed at checkout.
• Shipping charges: Free shipping within India on hardcover orders; international shipping is not offered from this checkout.

4. Order confirmation and dispatch

• After successful payment (or after payment is confirmed if a payment link is used), we confirm the order by email and/or phone / WhatsApp using the details you provided.
• Orders are typically dispatched within 2–3 working days of payment confirmation, subject to stock.
• You will receive tracking details when available, sent to email and/or WhatsApp/SMS at the contact details on your order.

5. Delivery timelines

• After dispatch, delivery within India typically takes 5–7 working days, depending on your PIN code and the carrier.
• Remote or restricted PIN codes may take longer. Delays caused by the courier, weather, strikes, incorrect addresses, or force majeure are outside our direct control; we will help you follow up with the carrier.
• If an order has not been dispatched within 2–3 working days of payment confirmation, contact vinay@goodspace.ai or +91 98100 07690.

6. Failed delivery and address errors

• Please ensure the name, phone, address, and PIN code are correct at checkout.
• If delivery fails because the address or phone was wrong or unreachable, we may attempt re-delivery or ask you for corrected details. Extra courier charges for re-attempts, if any, are charged to the buyer when re-delivery is needed because the address or phone was incorrect or unreachable; no extra charge when the failure is on the carrier’s side.
• If the shipment is returned to us as undeliverable, we will contact you about re-shipment or a refund under the Refund and Cancellation Policy.

7. Damaged or missing items

If your hardcover arrives damaged, or the package is empty / clearly tampered with:

• Note the issue with the courier if possible and take clear photos of the packaging and book.
• Email vinay@goodspace.ai within 48 hours of delivery, with your order reference, photos, and a brief description.
• Eligible replacements or refunds are handled under the Refund and Cancellation Policy.

8. Contact for shipping questions

• Email: vinay@goodspace.ai
• Phone: +91 98100 07690
• Business address: 489, Sector 37, Noida, Uttar Pradesh 201303, India
• Grievance officer: Vinay Pasricha

Related policies

• Terms and Conditions
• Refund and Cancellation Policy
• Privacy Policy on the live site: https://vinaypasricha.com/privacy